Front elevation of a custom home by Wiley Construction with a standing seam metal roof, cupola and timber front porch
Wiley Home Stewardship

Home Care for Hudson Valley Homes

Ongoing care for the house after the build, from filters and water systems to gutters, windows and seasonal open and close.

Care after the build

One team to look after the house.

A well-built home stays that way when someone looks after it.

Wiley Home Stewardship is the ongoing care program from Wiley Construction, a residential builder based in Gardiner, New York. We handle the routine work that keeps a home comfortable and protected, on a schedule set around your property.

You get one team, one written plan, and a report with photographs after every visit, so you always know the condition of your home, whether you live in it year round or only part of the year. Homes we did not build are welcome.

What we take care of

The routine work, handled.

Every visit

Carried out by our own team

  • HVAC filter replacement
  • Water softener salt refills
  • Water cartridge filter changes
  • Smoke and carbon monoxide detector checks
  • Interior and exterior walkthrough
  • Written report with photos

Seasonal

Open/close and storm checks by our team; exterior work by vendors we manage

  • Gutter cleaning
  • Exterior window cleaning
  • House washing
  • Seasonal open and close
  • Storm and freeze checks

On request

Quoted before work begins

  • Minor repairs and punch-list items
  • Coordination of licensed trades such as plumbers, electricians, HVAC technicians and landscapers
  • Walkthroughs before and after guests or extended absences
  • Help planning larger projects, including renovations by Wiley Construction
Copper gutters and downspouts over screened porch windows with cedar shingle siding on a custom home by Wiley Construction
Copper gutters and downspouts, Recent Custom Home, Hudson Valley
Who does the work

Our team inside. Vetted vendors outside.

Our own team handles the systems visits: filters, water softener salt, cartridges, walkthroughs and reports.

Seasonal open and close and storm and freeze checks are offered and are handled by Wiley’s team. Exterior work such as gutters and exterior windows is done by licensed, insured vendors, selected and managed by the Wiley team. You deal with one point of contact, and we stand behind the result. Wiley Construction is fully insured, and certificates of insurance are available on request.

Three plans

Choose the level of care.

Every plan begins with an assessment of your home and a written care schedule. Plans are billed monthly, quarterly or annually.

Wiley Home Stewardship

Foundation

Regular care for the systems that keep a home comfortable.

  • 1 scheduled systems visit per month (12 per year), up to 2 hours each
  • HVAC filters, water softener salt and cartridge water filters included, in common sizes
  • Smoke and carbon monoxide checks at each visit
  • Walkthrough with a written report and photos

Best for homes that are lived in and need steady upkeep.

Wiley Home Stewardship

Seasonal

The systems, plus the exterior work that changes with the seasons.

  • Everything in Foundation
  • Gutter cleaning, 2 times per year (spring and fall)
  • Exterior window cleaning, 2 times per year
  • House washing, 1 time per year
  • Seasonal open and close, 1 each per year
  • Storm and freeze checks after named events, up to 4 per year

Best for owners who want the whole house looked after through the year.

Wiley Home Stewardship

Estate

Closer attention for second homes and larger properties.

  • Everything in Seasonal
  • Walkthroughs every other week, up to 2 hours each
  • Post-storm and freeze inspections, up to 8 per year
  • Priority scheduling
  • Annual home condition report

Best for second homes, larger properties, and owners who want one accountable team for the whole house.

Pricing is set by home size and quoted after a home assessment. The details of each plan, and how additional visits and services work, are set out below. Not sure which plan fits? Tell us about your home and we will recommend one.

Request a Home Assessment

How it works

Five steps, one point of contact.

  1. Home assessment

    We walk the property and record its systems, equipment and any concerns.

  2. Written care plan

    You receive a schedule of what we will do and when, matched to your home and the seasons.

  3. Scheduled visits

    Our team carries out the visits on the agreed dates, including seasonal open and close and storm and freeze checks where your plan includes them, and handles access, keys and alarm codes with care.

  4. Photo report

    After each visit you receive a written report with photos and anything that needs attention.

  5. Vetted, insured vendors

    Exterior work is done by licensed, insured vendors we select and manage. Certificates of insurance are available on request.

What each plan includes

Clear limits, so you know what to expect.

Every plan lists how often each service is performed. Here is the full picture, side by side.

ServiceFoundationSeasonalEstate
Scheduled systems visit1 per month (12 per year), up to 2 hours each1 per month (12 per year), up to 2 hours each1 per month (12 per year), up to 2 hours each
SuppliesHVAC filters, water softener salt and cartridge water filters, in common sizesSame as FoundationSame as Foundation
Smoke and CO checksAt each visitAt each visitAt each visit
WalkthroughsAt each systems visitAt each systems visitEvery other week, up to 2 hours each
Gutter cleaningNot included2 times per year (spring and fall)2 times per year (spring and fall)
Exterior window cleaningNot included2 times per year2 times per year
House washingNot included1 time per year1 time per year
Seasonal open and closeNot included1 each per year1 each per year
Storm and freeze checksNot includedAfter named events, up to 4 per yearPost-storm and freeze inspections, up to 8 per year
Priority schedulingNot includedNot includedIncluded
Annual home condition reportNot includedNot includedIncluded

Fair use

A few simple guidelines keep every plan running smoothly for you and for us.

  • Visits are scheduled in advance, during standard business hours. Unused visits do not roll over.
  • If a visit needs more time than your plan includes, or you would like an extra visit or a task that is not listed, we bill it at our published labor rates, and we always get your approval before work begins.
  • Included services apply to one residence at standard sizes. Unusually large, steep or hard-to-access properties are quoted separately.
  • Specialty items and repairs are billed separately, as described below.
Plan fee and additional work

What your plan covers, and what it doesn’t.

Plain terms, so there are no surprises. Anything beyond your plan is quoted or approved before work begins.

Included

Included in your plan fee

  • Every scheduled visit and walkthrough on your plan, with a written report and photos afterward
  • Our labor and travel for all tasks listed in your plan
  • Standard supplies: HVAC filters, water softener salt, and cartridge water filters in common sizes
  • The vendor services your plan lists (for example gutter cleaning and exterior window cleaning), performed by licensed, insured vendors we select and manage
  • Seasonal open and close and storm checks, where your plan includes them
Additional

Billed beyond the plan fee

  • Specialty or premium filters, parts and materials, at our cost plus 20%
  • Extra services not in your plan, quoted before work begins
  • Repairs and project work, quoted in writing before we start
  • Emergency and after-hours response outside normal hours

Rates for additional work

Additional labor is billed in 30-minute increments and is always approved before work begins.

Technician or handyman$125 per hour
Skilled trades coordinated through our networkThe trade’s rate plus a 25% coordination fee
After-hours or emergency calls1.5 times the standard rate, with a 2-hour minimum
Parts and materialsOur cost plus 20%
TravelA travel charge applies only outside our standard service area
Land and site

Care for the land around the house.

A house is finished by the land around it. Alongside home care, we look after the ground itself, so the whole property works as well as the house does. Land and site work is quoted before work begins.

Landscape and planting

Beds, trees and stone

  • Tree and shrub planting
  • Beds and stone edging
  • Installed so the house is finished with the land around it

Driveways

Repair and drainage

  • Gravel and paved driveway repair
  • Regrading
  • Culverts and the drainage that keeps a driveway in place

Minor site work

Offered mainly to building and Home Care clients

  • Drainage
  • Small excavation
  • Grading

Ask About Land and Site Work

Service area

From Gardiner, across Ulster County.

GardinerNew PaltzRosendaleHigh FallsStone RidgeAccordKingstonWoodstockHighlandWallkillMilton

And throughout Ulster County. Not sure if you are in range? Ask us.

Home Care questions

Frequently asked.

Plain answers to what owners ask us first.

Who handles home maintenance for second homes in the Hudson Valley?

Wiley Home Stewardship does. The Estate plan is designed for second homes and larger properties in Ulster County. On a regular schedule we check the house, replace filters, keep water systems supplied, arrange gutter cleaning, exterior window cleaning and house washing through licensed, insured vendors, handle seasonal open and close, and send a written report with photos after every visit.

Can someone check on my house while I am away?

Yes. We walk the inside and outside of the home on the schedule in your plan, confirm that heating, water and safety equipment are working, look for signs of leaks or storm damage, and send a written report with photos afterward. On the Estate plan, that includes a walkthrough every other week. If something needs attention, we tell you and can bring in the right trade, with the work quoted and approved before it starts.

What does a Home Care plan include, and what costs extra?

Your plan fee covers every scheduled visit and walkthrough on your plan with a written report and photos, our labor and travel for the tasks your plan lists, standard supplies (HVAC filters, water softener salt and cartridge water filters in common sizes), and the vendor services your plan lists, performed by licensed, insured vendors we select and manage. Specialty parts and materials (at our cost plus 20%), extra services, repairs and project work, and emergency or after-hours response are billed beyond the plan fee, and are quoted or approved before work begins. Each plan sets out how often every service is performed, such as one systems visit a month on every plan and, on Seasonal and Estate, gutter cleaning and exterior window cleaning twice a year. Plan pricing is set by home size and quoted after a home assessment.

Who does the work, Wiley or outside companies?

Both, with one point of contact. Our own team handles the systems visits: filters, water softener salt, cartridges, walkthroughs and reports. Seasonal open and close and storm and freeze checks are offered and are handled by Wiley’s team. Exterior work such as gutter cleaning and exterior window cleaning is done by licensed, insured vendors, selected and managed by the Wiley team. Wiley Construction is fully insured, and certificates of insurance are available on request.

What if I need more than my plan includes?

That is easy to arrange. Time beyond the included visit length, extra visits, and tasks not listed in your plan are billed at our published labor rates, and we always get your approval before work begins. Repairs and specialty items are quoted separately. Visits are scheduled in advance during standard business hours, and unused visits do not roll over, so we plan the year with you to make sure you get full use of your plan.

Do you care for homes Wiley Construction did not build?

Yes. Wiley Home Stewardship is open to homes in the Hudson Valley whether or not we built them, including older and historic homes. We begin with a home assessment so the care plan fits the house as it is.

Where is Home Care available, and how do I get started?

We care for homes in Gardiner, New Paltz, Rosendale, High Falls, Stone Ridge, Accord, Kingston, Woodstock, Highland, Wallkill and Milton, and throughout Ulster County. Send an inquiry using the form on this page. We will schedule a home assessment, recommend Foundation, Seasonal or Estate, and put your care schedule in writing before any work begins.

Plan interest
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